Refund policy

Where do you ship?
At present, we ship within the United States.
 Canada will follow shortly.

Delivery timing
Orders are prepared within one to two days, then dispatched via ground shipping. Most arrive within three to seven business days, depending on destination. Tracking details are provided once your order is on its way.

Shipping
Shipping is calculated at checkout. Orders over $75 are delivered with our compliments.

Damaged items
Each bottle is packed with care. If something arrives less than perfect, please reach out within seven days with your order number and photos, and we will make it right.
hi@oozwater.com.

Returns
Due to the nature of our product, beverages are not eligible for return.

Refunds
Approved refunds are returned to the original form of payment. Timing may vary by provider.